

Bitcoin Suisse AG - Legal & Policy Information
Find all relevant terms, policies, and notices that apply to our services, including privacy, data protection, and regulatory information.
Our Terms & Policies
General Terms and Conditions
Bitcoin Suisse AG (BTCS) provides services in connection with crypto assets and related investment products. These General Terms and Conditions (GTC) govern the business relationship between You (Client) and BTCS, unless otherwise agreed individually between the Client and BTCS (Business Relationship).
Terms of Use
The Bitcoin Suisse Group, including any of its group companies (BTCS, We, Us), maintains various websites and mobile applications to communicate with clients, website visitors, and the general public (You) and to provide clients with the means to interact with BTCS when they request services and products from Us (together the BTCS Online Platforms).
Privacy Notice
Data protection and data security are important to Bitcoin Suisse AG, registered in the Commercial Register of the Canton of Zug under company number CHE-472.481.853 (BTCS; we). We process your personal data responsibly, in accordance with applicable Swiss and European Union laws and in accordance with this Privacy Notice.
Special Risks of Crypto Assets
With this brochure, Bitcoin Suisse AG (“BTCS”) intends to provide its Clients with an introduction to the risks associated with Crypto Assets. This brochure contains an overview of various financial risks, including market, credit, and liquidity risks, as well as non-financial risks, including technical and operational risks, and legal and regulatory risks.
Staking Terms and Conditions
These Staking Terms and Conditions (“Staking Terms”), the GTC, the PoS blockchain protocol-specific Staking Terms Annex (individually an “Annex”, collectively the “Annexes”) and the brochure “Special Risks of Digital Assets” shall govern the rights and obligations between the Client and BTCS (individually a “Party”, collectively the “Parties”) in connection with the Staking Services, and together constitute the Staking Services agreement between the Parties (“Staking Agreement”).
General Terms of BTCS Pay
These General Terms of Bitcoin Suisse AG (“BTCS”) regarding BTCS Pay (“BTCS Pay Terms”) shall govern the rights and obligations between the Client (“Merchant”) and BTCS (individually a “Party”, collectively the “Parties”) with regards to the invoicing, settlement of claims of the Merchants against their clients and the payout of the collected Crypto Assets.
Best Execution Policy
Our Best Execution Policy clearly stipulates the execution factors we consider and how we prioritize orders to achieve the best outcome for our clients. Our smart order router integrates with over 12 venues to ensure that your trade is reliably executed in a timely manner for the best possible price. For added reassurance, Bitcoin Suisse conducts comprehensive weekly due diligence on all our trading venues.
Do You Have Any Questions?
If you have any questions or need further clarification about our policies, please don’t hesitate to reach out to our team.
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