Bitcoin Suisse AG

Your Questions. Our Priority.

Please find answers to frequently asked questions about our services here. If you don’t see your question addressed, please don’t hesitate to contact us directly. Our team is ready to provide you with personalized support.

What We Cover Here

Explore the key topics and questions addressed on this page. If you can’t find the information you’re looking for, please feel free to reach out to us directly. We’re here to help and provide the answers you need.

Account Opening
Re-experience crypto with us. Learn how to easily open your Bitcoin Suisse account and how to start your crypto journey.
Login
Find solutions for accessing your account securely and troubleshooting login issues.
Deposit & Withdrawal
Understand how to fund your account and safely withdraw your assets when needed.

Custody
Explore our secure custody solutions designed to protect your crypto assets.
Staking
Discover how to earn rewards by participating in staking with Bitcoin Suisse.
Trading
Get familiar with our trading platform, order types, and best execution practices.

Reports
Access detailed account statements and performance reports to track your holdings.
Fraud Prevention
Learn about measures we take to safeguard your account and how you can stay protected.
Contact Us
Please do not hesitate to call us with your enquiries or write us an E-Mail. We look forward hearing from you.