Thank you for your interest in becoming a client of Bitcoin Suisse.

As we currently have a very high number of new account sign-ups, you may experience some delays. While we understand that you would like to begin using our services as soon as possible, we would like to inform you that waiting times for account requests have increased to 4-6 weeks.

As requested by numerous prospects, we have also introduced a fast-track onboarding option in order to process onboarding requests faster where time is critical. To fast-track your account request, a one-time fee of CHF 250 before beginning the onboarding process is required.

We have also introduced a minimum initial deposit requirement for new clients:

CHF 15’000 for private individuals
CHF 150’000 for corporates

Thank you for your understanding and patience.

 

 

Frequently Asked Questions

Frequently Asked Questions

  • We will open your Bitcoin Suisse account as soon as your account opening request could be reviewed and approved. Due to a high volume of client interest, the handling of your account request may take up to 4-6 weeks.

  • You can start using Bitcoin Suisse services as soon as your account is approved, and you have deposited fiat or cryptocurrencies to your account. Please note that due to high client volumes, we have introduced a minimum initial deposit requirement of CHF 15’000 for private clients and CHF 150’000 for corporate clients.

  • As requested by numerous prospects, we have introduced a fast-track onboarding option. If you complete an up-front, non-refundable onboarding fee payment (via bank transfer) of CHF 250, you will be fast-tracked and moved to the front of the account request queue.

    Waiting times should then be reduced to a few business days for the handling your account request. Please note, however, that this time frame cannot be guaranteed and that the fast-track onboarding fee does not guarantee that your account approval will be granted. Normal AML procedures apply and account opening approvals are granted at Bitcoin Suisse’s discretion.

  • To be fast-tracked, please send CHF 250 to: IBAN CH13 0077 8211 9752 3201 3
    (BIC/SWIFT: LUKBCH2260A // Bitcoin Suisse AG, Grafenauweg 12, 6300 Zug, Switzerland)

    IMPORTANT: Include your full name (first, middle and last name(s)) as it is displayed on the identification document used for the onboarding process in the reference section of the bank transfer.

    Please note, however, that the expedited time frame as well as the approval of your account cannot be guaranteed. Normal AML procedures apply and account opening approvals are granted at Bitcoin Suisse’s discretion.

  • If you have already begun the onboarding process and are waiting for account approval, you still have the opportunity to be fast-tracked by completing the fast-track onboarding process. Please note, however, that the expedited time frame cannot be guaranteed.

    To be fast-tracked, please send CHF 250 to: IBAN CH13 0077 8211 9752 3201 3
    (BIC/SWIFT: LUKBCH2260A // Bitcoin Suisse AG, Grafenauweg 12, 6300 Zug, Switzerland)

    IMPORTANT: Include your full name (first, middle and last name(s)) as it is displayed on the identification document used for the onboarding process in the reference section of the bank transfer.